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VirtualSpeech

Horrible experience. Paid for both a course as well as signed up for the subscription. 

Attempt to use the login code. Doesn't work. 

Contact customer service. No response for 2 days. Finally they respond and ask what headset I'm using. I explain I am on Viveport. 

3 days go back. They respond and they, "oh, it doesn't work on Viveport. There needs to be an update. Would you like a code that works?" 

I respond and say, "yes, since I'm paying for a subscription, it would be nice to have a code that works."

3 more days have gone by and there has been no response. 

In what world should a customer be begging a service provider to deliver the product that they paid for? 